Regional Account Manager - North East & Scotland

Department: Sales & Account Management

Employment Type: Permanent - Full Time

Location: Waltham Abbey

Reporting To: James Foster

Description

At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management.

With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change.

As part of our growing team in Waltham Abbey, you’ll join over 60 passionate colleagues who are all working toward one shared goal: a world without waste, by implementing initiatives like The Greener Path Programme to our customer base.

Our success is built on four core values:

Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.

About the role

Are you passionate about sustainability and building strong client relationships? Join us as a Regional Account Manager and play a key role in helping businesses improve their environmental performance while driving commercial success.

As a Regional Account Manager, you’ll be responsible for managing and developing client accounts to maximise turnover and profitability. You’ll be the face of our company in your region, delivering exceptional service and promoting innovative waste management solutions.

Key responsibilities

Build and maintain strong client relationships through regular face-to-face meetings, calls, and emails.
Support clients in improving their environmental performance, focusing on the waste hierarchy.
Monitor account profitability and ensure long-term sustainability.
Collaborate with internal teams (Finance, Procurement, Customer Service, Sales) to meet client needs.
Handle daily client requests and manage expectations professionally.
Accurately complete administrative tasks in a timely manner.
Promote additional services and innovative ideas to clients.
Expand service offerings and increase revenue through added value.
Maintain and grow relationships with waste and recycling suppliers.
Stay up to date with industry developments and legislation.
Represent the company positively and professionally at all times.

What we need from you

Proven experience in the Waste Management industry.
A valid UK driving licence.
Strong Health & Safety awareness.
Excellent communication and presentation skills.
Organised and able to prioritise effectively.
Proficient in Microsoft Office (Excel, Outlook, Word, PowerPoint).
Commercially aware and customer-focused.

Location preference:
We’re ideally looking for someone based in the North East or Yorkshire regions to support our clients across Scotland more effectively. The role involves regular travel across the territory, so proximity to the North East is particularly advantageous.

What we offer

Financial perks: Pension scheme, length of service rewards, and referral bonuses.
Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts.
Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme.
Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders.
Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme.
Community engagement: Volunteer days and collaboration with local charities.
Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options.
Employee voice: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change.
Company car is included for this role.

About the role

What we need from you

What we offer

About Reconomy Connect