People Service Partner

Department: People

Employment Type: Permanent - Full Time

Location: Bucharest

Reporting To: Cristina Barin

Description

RecoTek is Reconomy’s new centralized technology hub located in Bucharest, Romania, officially launched in February 2024. Serving as the backbone of Reconomy’s tech operations, it consolidates inhouse expertise across all Reconomy brands to accelerate platform development and enhance service delivery.

Reconomy is an international circular economy specialist that combines technology, skills and incredible people to enable businesses to better manage their resources, helping reduce waste, optimise their supply chains, and contribute in a meaningful way toward the circular economy

Reconomy is bending the edges of linear business models across the world, integrating circular economy strategies and processes into everyday operations. We have the tools, talent and technology that enable customers to harness the full and inherent value of their resources, with integrated global operations in over 80 countries across the world.

Reconomy’s full range of capabilities are organized into 3 ‘loops’: Recycle, Comply and Re-use, each providing opportunities for circularity within the wider resource cycle.

Recycle loop is utilising the latest technology and data to enable customers to make the best possible use of their materials.
Comply loop is enabling customers to solve increasingly complex environmental regulatory challenges using data, expert knowledge and thought leadership to drive business accountability across the globe.
Re-use loop is providing intelligent technology platforms and agile delivery models for pre-retail logistics and product returns, fulfilment and processing, on behalf of many of Europe’s largest retailers.

About the role

We’re looking for a People Services Partner to join our Global People First Services (GPFS) team. In this role, you will deliver end-to-end Tier 1 People services for UK colleagues, ensuring accuracy, compliance, and a seamless employee experience across the full lifecycle—from onboarding to offboarding.

You’ll be the first-line operational contact for colleagues and managers, maintaining high-quality People data, managing documentation, and supporting global process standardisation in a fast-growing, international organisation.

This role blends operational excellence, service ownership, and cross-functional collaboration within a global People model.

What we need from you

Deliver consistent, compliant onboarding and offboarding processes
Maintain accurate employee data and documentation across People systems
Act as first-line support for colleague and manager People requests
Manage cases through approved service channels, ensuring SLA compliance
Support People Partners with operational ER documentation
Ensure GDPR compliance, data integrity, and audit readiness
Produce operational People reports and support service performance visibility
Contribute to continuous improvement, process optimisation, and standardisation
Collaborate with People Partners, CoEs, and People Systems teams globally

Experience in HR Operations, People Services, or HR Generalist roles
Strong understanding of HR processes, data accuracy, and compliance
Ability to manage workload, prioritise, and meet service deadlines
Excellent communication skills and stakeholder professionalism
Strong problem-solving skills and attention to detail
Comfort working in an international, multi-country environment
Alignment with Reconomy values: Real, Inclusive, Collaborative, Inventive

Proven experience delivering transactional HR/People services across the employee lifecycle
Strong data accuracy mindset, with solid understanding of compliance, GDPR, and audit requirements
Ability to manage high-volume operational workload while maintaining service quality and supporting continuous improvement

What we offer

This role offers you the chance to work in a friendly, diverse and international environment, along with colleagues who will share your passion for innovation, agile-working and growth. You will also be able to develop your skills within the exciting and challenging market of Reverse Logistics!
Hybrid working environment
Training and development to keep you in touch with the latest technologies and the opportunities to apply your learning.
We offer a competitive salary alongside other benefits*
Our office is easily accessible located near the city center of Bucharest, and designed to make you feel at home
21 working days of annual leave, plus 2 additional days allowed for participation in volunteering programs, and 1 extra day off for your birthday
Meal vouchers: 40 RON per working day (taxed according to current legislation)
Private medical subscription at Regina Maria.

Application under review

Phone Interview

Teams Interview

HM interview

F2F Interview

Hired