Commercial Operations Specialist

Department: Sales & Account Management

Employment Type: A término fijo - A tiempo completo

Location: Utrecht

Reporting To: Samantha Shephard

Compensation: €4,000 - €4,500 / mes

Description

Role Purpose

The Commercial Operations Specialist is responsible for executing pricing, quotation, and commercial analysis activities to support high-quality, profitable deal outcomes.

The role ensures that:

Every deal is accurately priced, clearly structured, and commercially transparent
Standard processes, tools, and governance are applied consistently
Sales teams are enabled with fast, reliable, and structured commercial support

The role operates within the Commercial Operations framework, contributing to ReBound’s goal that every deal is:

Standardised where possible
Governed where required
Profitable by design

Key Responsibilities

Pricing & Commercial Modelling

Develop pricing models and quotations for standard and non-standard opportunities.
Perform commercial and financial analysis to support deal structuring.
Create clear deal summaries including assumptions, risks, revenue, and margin impact.
Maintain pricing tools, templates, and quotation standards.

Commercial Deal Support

Partner with Sales to translate customer requirements into commercially viable proposals.
Coordinate with Product, Finance, Legal, and Operations to gather commercial inputs.
Support governed approval processes through accurate and complete commercial documentation.

Profitability & Performance Analysis

Support profitability assessments for prospective and existing business.
Perform pricing reviews and commercial recalculations with suggested price adjustments (does not include writing addendums for agreed prices with clients)
Identify risks, trends, and improvement opportunities through data analysis.

Reporting & Commercial Insights

Maintain CRM data quality and integrity.
Produce recurring and ad-hoc sales and commercial performance reports.
Support forecasting and pipeline analysis through accurate data and insights.

Continuous Improvement

Contribute to the development of self-service pricing tools and standardised ways of working.
Drive improvements in commercial processes, templates, reporting, and governance execution.
Support automation and efficiency initiatives across the commercial organisation.

What the Role Does NOT Cover

Ownership of deal approvals or governance decisions (Team Lead / Head)
Direct client ownership or lead sales activity
Creation of sales decks, demos, or prospecting support
Ownership of pricing strategy or frameworks (Head / Team Lead)
Creation of legal documents and solution designs

Skills, Knowledge & Expertise

Ideal Profile (Summary)

Experience in Sales Ops, Commercial Ops, Pricing, Finance, or Analytics
Strong analytical and numerical problem-solving skills
Comfortable working with pricing models, data, and financial concepts
High attention to detail with a structured way of working
Ability to translate complexity into clear and practical outputs

Key Responsibilities

Skills, Knowledge & Expertise

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