Administration Support

Department: Business Administration

Employment Type: A término indefinido - A tiempo completo

Location: Gosport

Reporting To: Cat Imison & Krysia Linter

Description

AWS Nationwide are a fast-growing, customer-focused business and proud member of the Reconomy Group. We specialise in providing end-to-end solutions in equipment hire and waste management, offering everything from tools, plant and powered access equipment to skips, RoRo containers and hazardous waste services.

Our streamlined service allows clients to place a single order for all their site needs, with same-day delivery often available. We work across a range of sectors including construction, housebuilding, retail and civil engineering, always putting compliance, sustainability and service excellence at the heart of what we do.

Why Join Us?

At AWS Nationwide, our success is built on four core values:

Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.

About the role

Joining our small and supportive team as an Administrator, you will play a key role in collecting, processing, and maintaining data relating to our customers’ waste compliance obligations. This will involve collating information accurately onto our internal systems and liaising with suppliers to obtain relevant documentation and supporting information. You will ensure that supplier details and customer requirements are kept up to date at all times.

The role will also provide administrative support to our Hire side of the business, including:

Managing live hire reports, checking for accuracy and querying any issues
Chasing collections and following up where required
Processing claims for lost or damaged equipment with both customers and suppliers
Processing equipment kept on hire
Handling failed deliveries
Accurately logging delivery and collection notes

Using in‑house systems, you will input, review, and analyse information, regularly using Microsoft Excel to check the accuracy of data extracted from the waste portal and other operational systems. This role would suit someone comfortable working with data, who enjoys maintaining high standards of accuracy and providing excellent customer service when dealing with both customers and suppliers.

This position is full-time (40 hours per week) 8.00 am to 2.00 pm.

What we need from you

Experience working in an office‑based administrative role (preferred but not essential)
Confidence using MS Excel and working with data to ensure accuracy
Strong organisational skills with the ability to manage multiple tasks and deadlines
A self‑motivated approach and the ability to work well under pressure
Excellent attention to detail and a commitment to maintaining accurate records
Clear and professional communication skills, both written and verbal
A customer‑focused mindset when liaising with customers and suppliers

What we offer

Financial perks: Pension scheme, length of service rewards, and referral bonuses
Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts
Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme
Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders
Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme
Community engagement: Volunteer days and collaboration with local charities
Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options
Employee voice: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change

About the role

What we need from you

What we offer

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